Player FAQ
- My step counter is stuck. What should I do?
- Mon compteur de pas est "bloqué". Que faire?
- How to activate the pedometer on my device?
- Comment activer le podomètre de mon téléphone?
- Mon lien pour rejoindre un challenge d'équipe de fonctionne pas
- My link to join the group challenge does not work
- Puis-je utiliser ma montre connectée pour accumuler les pas sur No Big Deal?
- Why aren't my steps being counted? (Apple)
- I already redeemed my reward, but it still indicates it as "Available", what do I do?
- If I encounter a technical issue, what do I do?
- Will using No Big Deal make me a better person?
- Do I need an internet access to use the No Big Deal app?
- If I uninstall the application and reinstall it later on, will I lose my progress?
- How do I redeem my reward?
- How can I reach out to the player support?
- How can I invest in No Big Deal?
- How can I compare my performance to others?
- Where do I see my overall performance?
- How do I delete my account?
- How can I change my account settings?
- How can I log out / switch account?
- How many redeemable rewards can I keep in my wallet?
- Can I take up more than one challenge at once?
- Why doesn't No Big Deal's step counter match my other step tracker data?
- Can I use my wearable device to track my steps?
- Is my privacy safe with No Big Deal?
- Why aren't my steps being counted (Android)?
- How do I earn a reward?
- How does No Big Deal track my steps?
- What if I want to change the reward that I am going for?