My wellbeing campaign is not appearing on the mobile application, what do I do?

We're sorry to hear you're experiencing an issue with your campaign. Please try out the following actions to solve the problem:

1. Refresh the mobile application.
2. Check that your campaign status is set to 'Active' on the business portal.
3. Check that you have received a confirmation email from the No Big Deal team. We can take up to 24 hours to review your campaign submission.
4. Inactivate and then reactivate your campaign.

If you're still experiencing issues after testing all the troubleshooting scenarios, please contact your account representative at [e-mail] or use the chat button on the portal. We'll take it from there.